Alcatel-Lucent has announced that its corporate learning organization for both employees and customers, Alcatel-Lucent University, has been accredited with a certificate of quality from the European Foundation for Management Development (EFMD) as part of its Corporate Learning Improvement Process (CLIP). This certificate, first awarded to the University in 2003, is in recognition that a corporate learning organization has achieved a high level of quality as evaluated by learning professionals from various industries. Certification is awarded to eligible companies who not only satisfactorily meet CLIP standards, but are also committed to continuous improvement and have specific agendas for future development.

With three million student hours per year for both employees and customers, the university is a global network of 21 training centers around the world, each strategically located to be in proximity to major customers and employee concentrations. Alcatel-Lucent University offers customers the opportunity to become proficient with the company’s products, solutions and services by taking advantage of consultative, innovative and cost-effective learning.

In announcing the accreditation of the university for a further five years, Gordon Shenton, EFMD associate director, said, “The Peer Review team has no hesitation in recommending that the Alcatel-Lucent University should be re-accredited for a further five years. In undergoing this renewed assessment, the university has demonstrated that it remains firmly positioned in the company, that it has top level support for its mission, that it is widely appreciated throughout the company for the quality of its services, and that it is adequately staffed and managed. It is recognized as an integral and necessary part of the business, contributing greatly to the value proposition for customers and for internal clients.”