The newly inaugurated Alcatel-Lucent University Egypt is the company’s first certified university in the Middle East and Africa and the 20th certified training centre within Alcatel-Lucent’s global education network. Based in Cairo, the university’s mission is to deploy learning and qualification solutions that will enable customers and employees in the Middle East and North and West Africa region to achieve their strategic business objectives.


By adopting a consultative approach to learning, the university seeks to maximize customer proficiency with Alcatel-Lucent products and solutions, while enabling employees to excel in their current roles and adapt to future job requirements. The teaching staff is made up of 14 instructors, each with engineering backgrounds and certified in pedagogical and technical aspects. The university is considered an institute of higher learning, offering an array of learning opportunities that support customers’ current business needs, as well as employees’ professional development.

Courses include product, technology, management and non-technical training. Learning solutions are offered in a wide variety of convenient and cost-efficient formats, including e-Learning, virtual/remote learning and classroom-based training. In 2006, the site taught more than 1800 people in its previous location at the Smart Village Egypt and at customer sites.